All Systems Operational
System Status ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 16, 2021

No incidents reported today.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021
Resolved - Apologies for any inconveniences, our IT department have been working on this issue and it has now been fixed, Emails and Window Cards should be now working correctly and we will continue to monitor throughout the day.
Please, contact our Customer support team if you continue to experience any difficulties when sending or generating Window Cards.

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Disculpas por cualquier inconveniencia, nuestro departamento de TI ha estado trabajando en este asunto y ya ha sido arreglado, los correos electrónicos y Window Cards deberían funcionar ahora correctamente y seguiremos monitorizando durante hoy.
Por favor, contacte a nuestro equipo de atención al cliente si continúa experimentando alguna dificultad al enviar o generar las hojas informativas o Window Cards.
Jan 12, 10:52 CET
Investigating - Some customers are experiencing issues sending emails from ReSales Online.

Our IT department are investigating the issue this morning, we believe it will only affect customers who are NOT using their own email server.

For the moment you can download the properties as PDF and attach them to a separate email:
https://knowledgebase.resales-online.com/live/KnowledgeBase/DisplayContent.asp?pQuestionId=713&ContactLanguage=1

Better still, you can send the emails through your own server. See the following article:
https://knowledgebase.resales-online.com/live/KnowledgeBase/DisplayContent.asp?pQuestionId=764&ContactLanguage=1

Apologies for any inconvenience
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Algunos clientes están experimentando dificultades para enviar correos electrónicos desde ReSales Online.

Nuestro departamento de informática está investigando el problema esta mañana, creemos que sólo afectará a los clientes que NO están usando su propio servidor de correo electrónico.

Por el momento puede descargar las propiedades como PDF y adjuntarlas a un correo electrónico separado:
https://knowledgebase.resales-online.com/live/KnowledgeBase/DisplayContent.asp?pQuestionId=713&ContactLanguage=2

Mejor aún, puedes enviar los correos electrónicos a través de tu propio servidor. Vea el siguiente artículo:
https://knowledgebase.resales-online.com/live/KnowledgeBase/DisplayContent.asp?pQuestionId=764&ContactLanguage=2

Disculpe las molestias.
Jan 12, 10:19 CET
Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.

Jan 4, 2021

No incidents reported.

Jan 3, 2021

No incidents reported.

Jan 2, 2021

No incidents reported.