All Systems Operational
System Status ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 18, 2019

No incidents reported today.

Jul 17, 2019

No incidents reported.

Jul 16, 2019
Resolved - This incident has been resolved.
Jul 16, 10:27 CEST
Update - We are continuing to work on a fix for this issue.
Jul 16, 06:44 CEST
Identified - UPDATE: Following our initial investigation, it appears there has been a misuse of the API and this has caused additional stress to our system, we have opened additional servers to handle the current load in response to this and the API appears to have stabilized and service has returned to Agent's websites.

We will be addressing this in the next couple of days but we will continue to work on it and monitor the situation closely.
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ACTUALIZACIÓN: Después de nuestra investigación inicial, parece que habido un mal uso de la API y esto ha causado estrés adicional a nuestro sistema, hemos abierto servidores adicionales para manejar la demanda actual en respuesta a esto y la API parece haberse estabilizado y el servicio ha vuelto a los sitios web de los Agentes.

En los próximos días nos concentraremos en esto, pero seguiremos trabajando en ello y monitorizamos la situación.
Jul 15, 19:02 CEST
Investigating - The API's is temporarily offline, this means that on some agent's website there will be 0 results or receive an Error. Our IT department are investigating the issue right now as a Top priority and we will resolve the problem as soon as possible, apologies for any inconveniences.

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La API está temporalmente fuera de servicio, esto significará que en algunas páginas webs de agencias tendrá 0 resultados o da error. Nuestro departamento de TI está investigando el problema como Alta prioridad y lo resolveremos lo antes posible, disculpen las molestias.
Jul 15, 17:29 CEST
Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019
Resolved - Our ticket system is back online and operational.
Thank you for your patience.
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Nuestro sistema de tickets está en funcionamiento y operativo.
Gracias por su paciencia.
Jul 12, 11:06 CEST
Investigating - Our ticket system will be temporarily offline this morning from 10:40 AM for some unscheduled maintenance, we will be working hard to have it back up and operational as soon as possible, apologies for any inconveniences.
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Nuestro sistema de tickets estará temporalmente desconectado esta mañana a partir de las 10:40 AM para un mantenimiento no programado, estaremos trabajando duro para tenerlo de vuelta y operativo tan pronto como sea posible, disculpen las molestias por cualquier inconveniencia.
Jul 12, 10:31 CEST
Jul 11, 2019

No incidents reported.

Jul 10, 2019
Resolved - Our Customer support Telephone service is now operational. Apologies for any inconveniences
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Nuestro línea telefónica de atención al cliente está operativo. Disculpe las inconveniencias.
Jul 10, 10:58 CEST
Investigating - The Customer support Telephone service is currently down, we are in contact with the service provider to fix this as soon as possible. If you would like to contact us please raise a ticket from your account and we will answer your inquiry as soon as possible
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La línea telefónica de atención al cliente está actualmente fuera de servicio, estamos en contacto con el proveedor para arreglarlo lo antes posible. Si desea ponerse en contacto con nosotros, por favor, crea un ticket desde su cuenta y responderemos a su solicitud lo antes possible.
Jul 10, 10:26 CEST
Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.